Last updated: 2 July 2026  |  Effective date: 2 July 2026

This Privacy Policy explains how Mindcrew Technologies (“Mindcrew”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website mindcrewtech.com (the “Website”), subscribe to our newsletter, submit a contact form, or engage our services.

We are headquartered in Indore, India and provide IT consulting, AI/ML solutions, web and mobile app development, DevOps, and UI/UX services to clients worldwide. We are committed to protecting your personal data in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), the EU/UK General Data Protection Regulation (GDPR), and other applicable data protection laws.

By using the Website or providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Who We Are

For the purposes of applicable data protection law, the data controller responsible for your personal data is:

2. Information We Collect

2.1 Information You Provide Directly

We collect the personal information you voluntarily provide when you subscribe to our newsletter, complete a contact form, request a quote, or engage our services. This may include:

• Name
• Email address
• Phone number (if provided)
• Company or organization name (if provided)
• Project details or any message you choose to share with us

2.2 Newsletter & Marketing Communications

When you subscribe to our newsletter or opt in to marketing, we collect your email address (and name, if provided) to send you updates, insights, and offers. Every marketing email includes an unsubscribe link, and you may opt out at any time.

2.3 Information Collected Automatically

When you visit the Website, we automatically collect certain technical information through cookies and similar technologies, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• General usage and interaction data

3. Cookies & Tracking Technologies

Our Website uses cookies — small text files stored on your device — to operate correctly, remember your preferences, and understand how visitors use the site. We may use:

• Essential cookies — required for the Website to function (e.g., WordPress session and security cookies).
• Analytics cookies — to measure traffic and improve site performance.
• Functional cookies — to remember choices you make.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

4. How We Use Your Information

We use the information we collect to:

• Send newsletters, updates, and marketing communications you have subscribed to
• Respond to your inquiries, quotes, and contact form submissions
• Provide, maintain, and improve our services and the Website
• Analyze usage trends and measure the effectiveness of our content
• Comply with legal obligations and enforce our terms

5. Legal Basis for Processing

Where the GDPR applies, we rely on the following legal bases:

• Consent — for sending newsletters and marketing emails (you may withdraw consent at any time).
• Legitimate interests — for operating, securing, and improving our Website and understanding our audience.
• Contract — where processing is necessary to provide services you have requested.
• Legal obligation — where processing is required to comply with the law.

Under India’s DPDP Act, 2023, we process your personal data based on the consent you provide or for other legitimate uses permitted under the Act.

6. How We Share Your Information

We do not sell your personal information. We may share it only with:

• Service providers — trusted third parties who help us operate the Website and deliver services (e.g., email marketing platforms, hosting, and analytics providers), bound by confidentiality obligations.
• Legal authorities — where required by law, regulation, or valid legal process.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

7. International Data Transfers

As we operate from India and serve global clients, your information may be processed in India or in other countries where our service providers operate. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data during international transfers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy — including for the duration of your newsletter subscription or client relationship — and thereafter as required to comply with legal, accounting, or reporting obligations. When no longer needed, your data is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your data.
• Withdraw consent — opt out of marketing at any time via the unsubscribe link or by contacting us.
• Restriction / Objection — restrict or object to certain processing (GDPR).
• Data portability — receive your data in a portable format (GDPR).
• Grievance redressal — raise a complaint with our Grievance Officer (DPDP Act).

To exercise any of these rights, email us at mehul.nahar@mindcrewtech.com. We will respond within the timeframe required by applicable law.

11. Children’s Privacy

Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed.

14. Contact & Grievance Officer

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Grievance Officer:

This Privacy Policy is provided by Mindcrew Technologies for informational purposes and reflects our current data practices. It does not constitute legal advice.